Shipping Policies

At Vegan April, we strive to provide a seamless and reliable shipping experience for our customers. This shipping policy outlines the terms and conditions related to the shipping of products purchased from our website. By placing an order with us, you agree to comply with this policy.

Order Processing Time: We make every effort to process and ship your orders as quickly as possible. The processing time may vary depending on the increase in sales. Generally, orders are processed within 1-3 business days from the date of purchase. However, please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Carriers: We offer various shipping methods to cater to the needs of our customers. The available shipping methods, carriers, and associated cost will be displayed during the checkout process. You can choose the shipping method that best suits your requirements.

Shipping Costs: Shipping costs are calculated based on the selected shipping method, the destination, and the weight or dimensions of the package. The exact shipping cost will be displayed during the checkout process before you finalize your purchase. Please note that additional taxes may apply, depending on your location and the regulations of your country. These additional charges are the responsibility of the customer.

Shipment Tracking: Once your order is shipped, we will provide you with a tracking number. You can use the provided tracking number to monitor the progress of your shipment through the carrier's website.

Address Accuracy and Re-Shipments: It is the customer's responsibility to provide accurate and complete shipping information. We rely on the provided address details to deliver your package. If you notice any errors in the shipping address after placing an order, please contact our customer support team as soon as possible. If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer may be responsible for additional shipping charges to reship the package.

Damaged or lost packages: Unfortunately, we are not responsible for lost or stolen packages if the item has been marked delivered. In the unfortunate event that your package is missing, please contact our customer support team immediately. You will then be prompted to file a claim with the shipping carrier using your tracking number.

Changes To The Shipping Policy: We reserve the right to modify or update this shipping policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any changes.